Xfinity Retail Service Associate

Comcast

Farmington, NM, United States
Base pyy: $18.56
On-site
Mobile device activation and setup
Customer education on technology
Troubleshooting mobile service issues
Comcast is seeking a Retail Service Associate in Farmington, NM, to enhance customer experiences through mobile services, including device activation and troubleshooting. The role emphasizes teamwork, technical knowledge, and a commitment to operational excellence in a dynamic retail environment

Job Summary

  • Support the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • Handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities.
  • Comcast brings together the best in media and technology, driving innovation to create the world's best entertainment and online experiences.

Matching Summary

Match Score: 85

Comcast is seeking a Retail Service Associate in Farmington, NM, to enhance customer experiences through mobile services, including device activation and troubleshooting. The role emphasizes teamwork, technical knowledge, and a commitment to operational excellence in a dynamic retail environment.

Salary

Base Pay: $18.56

Skills & Requirements

Must-have

  • Mobile device activation and setup
  • Customer education on technology
  • Troubleshooting mobile service issues
  • Handling customer escalations
  • Processing returns and exchanges

Nice-to-have

  • Enthusiasm for technology
  • White-glove customer experience
  • Upselling accessories and add-ons
  • Maintaining store cleanliness and organization

Key Requirements

  • 0-2 Years of relevant work experience
  • High School Diploma / GED

Work Rights

Not specified

Tailored Resume

Cover Letter