Agente De Call Center Para Psp

Ivivamedical

Col. Nápoles, ,
Telephone and digital patient support
Crm data registration and updating
Patient support program experience
IQVIA is The Human Data Science Company focused on using data and science to help healthcare clients find better solutions for their patients

Job Summary

  • IQVIA is The Human Data Science Company focused on using data and science to help healthcare clients find better solutions for their patients.
  • The role involves providing telephone and digital support to patients, including handling calls, providing clear information, and updating CRM data.
  • The position is full-time with a hybrid work modality located in Col. Nápoles, working Monday to Friday.

Matching Summary

IQVIA is The Human Data Science Company focused on using data and science to help healthcare clients find better solutions for their patients.

Skills & Requirements

Must-have

  • Telephone and digital patient support
  • CRM data registration and updating
  • Patient support program experience
  • Microsoft Office and management systems
  • Inbound and outbound call handling

Nice-to-have

  • Empathy and patient orientation
  • Clear verbal and written communication
  • Professionalism in customer service

Key Requirements

  • Experience in call center or customer service
  • Experience in patient support programs (PSP)
  • Excellent verbal and written communication skills
  • Proficiency with Microsoft Office and CRM systems

Work Rights

Not specified

Tailored Resume

Cover Letter