Officer, Customer Contact Centre

Prudential Assurance UK

Not specified
3 years of customer service experience
Proficient in microsoft office
Good written/spoken english/chinese
Prudential Assurance UK is seeking a Customer Contact Centre Officer to deliver high-quality customer service related to life and health insurance products. The ideal candidate should possess relevant customer service experience, strong communication skills, and a customer-focused mindset

Job Summary

  • Prudential’s purpose is to be partners for every life and protectors for every future.
  • Act as Prudential’s service professional, providing best-in-class customer service via hotline.
  • We support our people’s career ambitions and create a culture of diversity and inclusion.

Matching Summary

Match Score: 75

Prudential Assurance UK is seeking a Customer Contact Centre Officer to deliver high-quality customer service related to life and health insurance products. The ideal candidate should possess relevant customer service experience, strong communication skills, and a customer-focused mindset.

Skills & Requirements

Must-have

  • 3 years of customer service experience
  • Proficient in Microsoft Office
  • Good written/spoken English/Chinese

Nice-to-have

  • Ability to work independently under pressure
  • Enjoy working with diverse backgrounds
  • Good analytical and problem solving skills

Key Requirements

  • Tertiary education
  • Passed IIQE Paper 1, 3 and 5

Work Rights

Not specified

Tailored Resume

Cover Letter