Specialist - Client Managed Services - Business Services
Nasdaq
Mumbai, India
Calypso functional support
Troubleshoot client issues
Capital markets experience
Provide first-line functional support to clients, troubleshooting and resolving reported issues in a timely and professional manner
Job Summary
Provide first-line functional support to clients, troubleshooting and resolving reported issues in a timely and professional manner.
Direct communication with cloud clients using Calypso modules for their daily activities, including Front Office, Treasury, Risk, Compliance, Operations, and Accounting.
Join the Client Services organization, providing Cloud clients with secure and reliable services around the Calypso solution since 2008.
Matching Summary
Provide first-line functional support to clients, troubleshooting and resolving reported issues in a timely and professional manner.
Skills & Requirements
Must-have
Calypso functional support
Troubleshoot client issues
Capital markets experience
Financial product knowledge
Risk and P&L reporting
Nice-to-have
Innovative technology solutions
Global team collaboration
Proactive customer improvement
Key Requirements
Master's degree in Finance, Mathematics, Business, Computer Science or I.T.