Service Desk Specialist Iii

Astreya

Chicago, IL, United States
Base: $30.12 - $50.19 usd; bonus/equity: not speci...
Fully remote
Technical support for end users
Troubleshooting hardware and software
Excellent customer service skills
The End User Support team is focused on delivering a seamless technology experience for all users

Job Summary

  • The End User Support team is focused on delivering a seamless technology experience for all users.
  • The right candidate will resolve a wide range of technical issues while providing top-tier customer service.
  • Astreya offers comprehensive benefits to all Regular, Full-Time Employees.

Matching Summary

The End User Support team is focused on delivering a seamless technology experience for all users.

Salary

Base: $30.12 - $50.19 USD; Bonus/Equity: Not specified; Benefits: Comprehensive benefits offered

Skills & Requirements

Must-have

  • Technical support for end users
  • Troubleshooting hardware and software
  • Excellent customer service skills

Nice-to-have

  • Experience in financial services industry
  • Ability to work independently
  • Collaboration with remote teams

Key Requirements

  • 5-7+ years of technical support experience
  • Advanced knowledge of Windows, macOS, Linux
  • Working knowledge of Active Directory and Azure

Work Rights

Not specified

Tailored Resume

Cover Letter