BlueScope Steel is seeking a Customer Service Representative / Storeperson to join their team in Forrestdale, WA. The role involves managing customer inquiries and relationships while supporting various internal teams, emphasizing a collaborative and customer-focused work environment
Job Summary
This role involves managing internal and external customer enquiries through face-to-face interactions, phone calls, and emails.
The successful candidate will collaborate with marketing, warehouse, and sales departments to ensure customer expectations are met regarding product specifications and delivery timetables.
BlueScope offers a supportive, inclusive work environment with opportunities for lifelong learning and a commitment to sustainability outcomes.
Matching Summary
Match Score: 85
BlueScope Steel is seeking a Customer Service Representative / Storeperson to join their team in Forrestdale, WA. The role involves managing customer inquiries and relationships while supporting various internal teams, emphasizing a collaborative and customer-focused work environment.
Skills & Requirements
Must-have
Excellent communication and negotiation skills
Strong customer focus with issue resolution
Ability to learn new IT systems quickly
High attention to detail for multiple tasks
Commitment to safety and well-being
Nice-to-have
Forklift and warehousing experience
Proactive approach to relationship building
Experience in a busy team environment
Key Requirements
Forklift license (beneficial but not essential)
Warehousing experience (beneficial but not essential)