Director - Contract Renewals (customer Success)

Zenoti

Seattle, United States
$140,000—$170,000 usd py
On-site
Saas contract renewal process
Client relationship management
Negotiate contract terms
Own and drive the end-to-end SaaS contract renewal process, ensuring timely and successful renewals

Job Summary

  • Own and drive the end-to-end SaaS contract renewal process, ensuring timely and successful renewals.
  • Effectively negotiate contract terms, pricing, and renewal terms to maximize revenue opportunities.
  • Develop and maintain accurate forecasts of renewal revenue and provide regular updates to the leadership team.

Matching Summary

Own and drive the end-to-end SaaS contract renewal process, ensuring timely and successful renewals.

Salary

$140,000—$170,000 USD

Skills & Requirements

Must-have

  • SaaS contract renewal process
  • Client relationship management
  • Negotiate contract terms
  • Upsell opportunities identification
  • Revenue forecasting and reporting

Nice-to-have

  • Trusted advisor to customers
  • Customer advocacy promotion
  • Cross-functional team collaboration

Key Requirements

  • Bachelor's degree in Business, Marketing, or related field
  • Proven experience in SaaS contract management, renewal, or customer success roles
  • Strong understanding of SaaS business models
  • Excellent communication, negotiation, and interpersonal skills
  • Analytical mindset with proficiency in data analysis and reporting

Work Rights

Not specified

Tailored Resume

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