Not specified; competitive wages mentioned; benefi...
Not specified (assumed onsite based on job nature).
Customer point of contact for sales orders
Manage on-time delivery and aog situations
Erp/mrp system usage for delivery analysis
Sonaca Group is seeking a Production Control Specialist to manage customer relations and ensure the timely delivery of products in the aerospace and defense sector. The ideal candidate should have a background in manufacturing and strong customer service experience, particularly in aerospace
Job Summary
The role serves as the primary point of contact for internal and external customers to process sales orders and resolve complaints.
The specialist ensures plant personnel facilitate the flow of materials, tooling, and paperwork to achieve 100% on-time delivery.
Sonaca North America offers a comprehensive benefits package including 401(k) matching, paid holidays, and tuition assistance.
Matching Summary
Match Score: 75
Sonaca Group is seeking a Production Control Specialist to manage customer relations and ensure the timely delivery of products in the aerospace and defense sector. The ideal candidate should have a background in manufacturing and strong customer service experience, particularly in aerospace.
Salary
Not specified; Competitive wages mentioned; Benefits include medical, dental, vision, life, and accidental insurance
Skills & Requirements
Must-have
Customer point of contact for sales orders
Manage on-time delivery and AOG situations
ERP/MRP system usage for delivery analysis
Coordinate material flow between work centers
Negotiate due dates when delivery is at risk
Nice-to-have
Experience with Access software
Hands-on approach to customer status reporting
Lean principles understanding in manufacturing
Proactive problem solving and decision making
Key Requirements
Associate's degree in business, engineering, or materials management
Minimum 4 years customer service experience in aerospace manufacturing
High school diploma with 6 years aerospace customer service experience
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)