Float Patient Care Specialist

Sentara Healthcare

Norfolk, VA, US
Fully remote
Customer service experience
Health insurance plans knowledge
Medical terminology familiarity
Sentara Healthcare is seeking a Full-time Float Patient Care Specialist to provide non-clinical support within physician offices in Norfolk, Belle Harbour, and Chesapeake, VA. The role requires a high school diploma, three years of customer service experience, and knowledge of medical terminology and health insurance plans

Job Summary

  • As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office.
  • Primary duties include answering phones, scheduling appointments, and answering patient questions.
  • Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its workforce.

Matching Summary

Match Score: 85

Sentara Healthcare is seeking a Full-time Float Patient Care Specialist to provide non-clinical support within physician offices in Norfolk, Belle Harbour, and Chesapeake, VA. The role requires a high school diploma, three years of customer service experience, and knowledge of medical terminology and health insurance plans.

Skills & Requirements

Must-have

  • Customer Service experience
  • Health Insurance Plans knowledge
  • Medical Terminology familiarity

Nice-to-have

  • Teamwork skills
  • Exceptional patient care focus
  • Administrative task proficiency

Key Requirements

  • Three years’ Customer Service experience
  • One year experience with Health Insurance Plans
  • Prior pre-authorization experience preferred

Work Rights

Not specified

Tailored Resume

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