Lakefield Veterinary Group is seeking a Customer Service Representative in Duluth, US, to manage client interactions and promote pet care services. The ideal candidate will have customer service experience and strong communication skills to foster a welcoming environment for clients and their pets
Job Summary
The Customer Service Representative actively recruits new clients and promotes day care, grooming, boarding, and bathing services.
The role requires maintaining knowledge of facility services to promote them to existing and prospective customers while ensuring superior client care.
Employees must be able to work flexible hours including evenings, weekends, and some holidays.
Matching Summary
Match Score: 85
Lakefield Veterinary Group is seeking a Customer Service Representative in Duluth, US, to manage client interactions and promote pet care services. The ideal candidate will have customer service experience and strong communication skills to foster a welcoming environment for clients and their pets.
Skills & Requirements
Must-have
High School Diploma or GED required
1+ years retail sales experience preferred
Cash management and daily reconciliation
Microsoft Office Suite proficiency
Flexible hours including evenings weekends
Nice-to-have
Experience in customer service desired
Prior veterinary facility experience
Strong interpersonal communication skills
Ability to handle sensitive situations tactfully
Team collaboration and culture building
Key Requirements
High School Diploma or GED
1+ years experience in retail sales or customer service