Policy Owner Service, Analyst

AIA

3 years operational experience in insurance
Tertiary education with recognized university degree
Strong english and local language communication skills
The role involves managing daily ROP transactions while ensuring strict adherence to regulatory requirements and service level standards

Job Summary

  • The role involves managing daily ROP transactions while ensuring strict adherence to regulatory requirements and service level standards.
  • Candidates will be responsible for conducting quarterly Agent Movement Monitoring and semi-annual cross-entity ROC detection reviews.
  • The position requires strong interpersonal skills to manage agent expectations while maintaining high levels of integrity and accountability.

Matching Summary

The role involves managing daily ROP transactions while ensuring strict adherence to regulatory requirements and service level standards.

Skills & Requirements

Must-have

  • 3 years operational experience in insurance
  • Tertiary education with recognized university degree
  • Strong English and local language communication skills

Nice-to-have

  • Ability to speak Mandarin
  • Prior experience in ROP processing
  • Proactive approach to work outcomes

Key Requirements

  • Minimum 3 years relevant operational experience
  • Recognized university degree in any discipline
  • Proficiency in Microsoft Office applications

Work Rights

Not specified

Tailored Resume

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