Customer Success Manager - Tableau

Salesforce

Multiple Locations
Base: $123,100 - $186,300 annually; base: $147,400...
Customer success plan delivery
Drive customer adoption of tableau
Manage customer relationships
The Customer Success Manager is a versatile expert responsible for ensuring high-value customers achieve a significant return on their investment with our platform

Job Summary

  • The Customer Success Manager is a versatile expert responsible for ensuring high-value customers achieve a significant return on their investment with our platform.
  • Drive adoption of Tableau features with business users and analysts and track usage metrics (active users, workbook views, data source adoption).
  • Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

Matching Summary

The Customer Success Manager is a versatile expert responsible for ensuring high-value customers achieve a significant return on their investment with our platform.

Salary

Base: $123,100 - $186,300 annually; Base: $147,400 - $202,600 annually (CA, NY, select metro areas); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer Success Plan delivery
  • Drive customer adoption of Tableau
  • Manage customer relationships
  • Align business and technical goals
  • AI agent utilization for tasks

Nice-to-have

  • Trusted advisor to customers
  • Proactive risk management
  • Executive-level relationship cultivation
  • Drive innovation with customers
  • AI literacy and prompt engineering

Key Requirements

  • 3+ years relevant industry expertise
  • Tableau Desktop Specialist certification
  • Tableau Data Analyst certification
  • 3+ years supporting customers using Tableau
  • Ability to obtain Public Trust clearance (FedCiv)

Work Rights

Not specified

Tailored Resume

Cover Letter