Stage Assistant(e) Helpdesk

Dedalus

Artigues-près-Bordeaux, France
Not specified
French oral and written fluency
Microsoft office suite proficiency
Telephone and email support skills
Dedalus is seeking a Stage Assistant for their Helpdesk team in Artigues-près-Bordeaux, France. The role focuses on providing telephone and email support, handling administrative tasks, and assisting with ticket management in a healthcare software environment

Job Summary

  • This internship offers a deep impact on the healthcare sector by ensuring safer and more reliable software operations.
  • The role involves managing N1 tickets for the Focus-D tool, coordinating with N2 teams, and handling administrative reporting tasks.
  • Dedalus fosters an inclusive culture where diverse employees innovate to improve care for millions of patients worldwide.

Matching Summary

Match Score: 75

Dedalus is seeking a Stage Assistant for their Helpdesk team in Artigues-près-Bordeaux, France. The role focuses on providing telephone and email support, handling administrative tasks, and assisting with ticket management in a healthcare software environment.

Skills & Requirements

Must-have

  • French oral and written fluency
  • Microsoft Office suite proficiency
  • Telephone and email support skills

Nice-to-have

  • ServiceNow ticketing tool experience
  • Previous customer service experience
  • Basic English language skills

Key Requirements

  • Internship duration of 2-4 months starting June or July 2026

Work Rights

Must be eligible to work in France for a student internship

Tailored Resume

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