Hotel Concierge

Four Seasons Hotels Ltd

Houston, Texas, US
Competitive salary; comprehensive benefits pyckage...
Luxury hotel experience required
Excellent interpersonal communication skills
Cross cultural sensitivity and customer service orientation
The Concierge responds to a wide variety of guest requests by accurately assessing needs and adding personal recommendations to achieve maximum customer satisfaction

Job Summary

  • The Concierge responds to a wide variety of guest requests by accurately assessing needs and adding personal recommendations to achieve maximum customer satisfaction.
  • This role involves resolving customer complaints, assisting with inquiries about hotel services, and providing accurate information on local activities and events.
  • Four Seasons offers competitive salary, comprehensive benefits, complimentary accommodation at other properties, and excellent training opportunities.

Matching Summary

The Concierge responds to a wide variety of guest requests by accurately assessing needs and adding personal recommendations to achieve maximum customer satisfaction.

Salary

Competitive Salary; Comprehensive benefits package; Not specified

Skills & Requirements

Must-have

  • Luxury hotel experience required
  • Excellent interpersonal communication skills
  • Cross cultural sensitivity and customer service orientation

Nice-to-have

  • Strong local knowledge of city activities
  • Ability to establish vendor contacts
  • Understanding of guest preferences

Key Requirements

  • One plus years' experience in luxury hotel environment

Work Rights

Not specified

Tailored Resume

Cover Letter