As the Field Services Capability and Development Lead, you will guide the transformation of how capability is built across nbn’s Field Services workforce
Job Summary
As the Field Services Capability and Development Lead, you will guide the transformation of how capability is built across nbn’s Field Services workforce.
You will help shift the learning ecosystem from traditional classroom models to a modern, blended and competency-based approach that supports job readiness and operational performance.
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.
Matching Summary
As the Field Services Capability and Development Lead, you will guide the transformation of how capability is built across nbn’s Field Services workforce.
Skills & Requirements
Must-have
competency-based training design
blended learning experience development
eLearning authoring tools expertise
Articulate 360 proficiency
collaboration with operational teams
digital learning content creation
Nice-to-have
strong communication skills
continuous improvement mindset
adaptive and thoughtful approach
experience in telecommunications environment
relationship building and change management
supporting workforce capability uplift
Key Requirements
experience in learning and development
strong grounding in adult learning principles
hands-on experience with eLearning authoring tools