Senior Principal Solution Architect, Platform Expert Services
ServiceNow
Phoenix, Arizona, United States
Remote
Servicenow workflow solutions implementation
Paas and low code platform experience
Senior leadership consultation skills
This role involves providing architectural guidance and business acumen to help customers achieve their business outcomes on the ServiceNow platform
Job Summary
This role involves providing architectural guidance and business acumen to help customers achieve their business outcomes on the ServiceNow platform.
The position requires supporting pre-sales activities, leading solutioning workshops, and engaging with CXO-level stakeholders on implementation roadmaps.
Candidates must have at least 8 years of consultation experience with complex technologies and 5 years specifically implementing ServiceNow Workflow Solutions.
Matching Summary
This role involves providing architectural guidance and business acumen to help customers achieve their business outcomes on the ServiceNow platform.
Skills & Requirements
Must-have
ServiceNow Workflow Solutions implementation
PaaS and Low Code platform experience
Senior leadership consultation skills
AI models and Generative AI knowledge
Pre-sales solutioning and scoping
Nice-to-have
Mentoring delivery team members
Continuous improvement practices
Customer-centric mentality
Visual design and wireframing skills
Passion for emerging technologies
Key Requirements
8+ years consultation/configuration experience
5+ years ServiceNow Workflow Solutions experience
Certified System Administrator required within 60 days
Certified Technical Architect required within 120 days
Experience with Salesforce, Outsystems, Pega, or PowerApps