Flexible work (50% in-office time required quarterly)
7+ years product support experience
5+ years complex saas implementation
Strong technical background in hcm or payroll
Workday is seeking a Senior Technical Account Manager in Warsaw, Poland, to enhance customer relations and manage complex B2B enterprise software solutions. The role focuses on building relationships with strategic accounts, ensuring alignment on business objectives, and proactively resolving issues
Job Summary
The role involves acting as the primary point of contact and advocate for large strategic customers within a Fortune 500 AI platform.
Candidates must possess strong technical acumen to navigate challenges with complex enterprise accounts while ensuring business objectives alignment.
Workday offers a flexible work approach requiring at least half of the time spent in-office or with customers, along with competitive compensation including bonuses and stock grants.
Matching Summary
Match Score: 85
Workday is seeking a Senior Technical Account Manager in Warsaw, Poland, to enhance customer relations and manage complex B2B enterprise software solutions. The role focuses on building relationships with strategic accounts, ensuring alignment on business objectives, and proactively resolving issues.
Salary
Base: zł193,800 PLN - zł290,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described on company site
Skills & Requirements
Must-have
7+ years product support experience
5+ years complex SaaS implementation
Strong technical background in HCM or Payroll
C-level stakeholder engagement skills
Incident escalation and resolution management
Nice-to-have
Fluency in German, French, or Spanish
Experience with Financials module
Proven track record of customer self-sufficiency
Ability to work in fast-paced environment
Strategic planning and risk avoidance
Key Requirements
BS or MS in Technical Degree or equivalent experience