Translate business needs into functional solutions
Gather and document functional requirements
The Systems Analyst supports day-to-day operational systems by translating business needs into functional system solutions and ensuring applications run reliably and efficiently
Job Summary
The Systems Analyst supports day-to-day operational systems by translating business needs into functional system solutions and ensuring applications run reliably and efficiently.
This role works closely with Operations and IT teams to gather requirements, document processes, coordinate system enhancements, execute testing, and resolve incidents.
The position plays a key role in maintaining system stability while driving continuous improvements and automation initiatives that enhance productivity, service levels, and overall operational performance.
Matching Summary
The Systems Analyst supports day-to-day operational systems by translating business needs into functional system solutions and ensuring applications run reliably and efficiently.
Skills & Requirements
Must-have
support day-to-day operational systems
translate business needs into functional solutions
gather and document functional requirements
execute testing and resolve incidents
maintain system stability and drive improvements
Nice-to-have
work in fast-paced environments
support multiple priorities simultaneously
continuous improvement and automation initiatives
Key Requirements
Solid understanding of operational processes
Experience gathering and documenting functional requirements
Familiarity with system enhancements, configurations, testing
Ability to analyze operational data
Understanding of integrations between systems
Experience coordinating with IT teams
Knowledge of change management and production support best practices
Strong documentation, organization, and follow-up skills