Order Management Specialist, Returns

Motive

Pakistan
On-site
Salesforce crm proficiency
Zuora billing system experience
Microsoft excel and word skills
Motive is seeking an Order Management Specialist to join their operations team in Pakistan. The role involves processing customer orders and returns, ensuring effective communication with stakeholders, and managing shipments using Salesforce and Zuora

Job Summary

  • The role involves processing customer replacement requests and managing sales orders for additional hardware within the Motive platform.
  • Candidates will utilize technical acumen to challenge legacy policies and formulate creative solutions for quote, order, and invoice processing.
  • The position requires strong stakeholder communication and the ability to handle time-sensitive work during month and quarter ends.

Matching Summary

Match Score: 85

Motive is seeking an Order Management Specialist to join their operations team in Pakistan. The role involves processing customer orders and returns, ensuring effective communication with stakeholders, and managing shipments using Salesforce and Zuora.

Skills & Requirements

Must-have

  • Salesforce CRM proficiency
  • Zuora billing system experience
  • Microsoft Excel and Word skills
  • Strong analytical and numerical skills
  • English business communication skills

Nice-to-have

  • Internship work experience in Operations
  • Ability to prioritize high volume workload
  • Meticulous attention to detail
  • Experience with legacy policy analysis
  • Consistent quality over long working hours

Key Requirements

  • Proficiency with Microsoft Excel and Word
  • Knowledge of CRM systems like Salesforce
  • Authorization under U.S. Export Administration Regulations

Work Rights

Must be authorized to receive commodities under U.S. Export Administration Regulations

Tailored Resume

Cover Letter