FPT Asia Pacific Pte. Ltd. is seeking an experienced Project Manager with a focus on Identity and Access Management (IAM) to oversee operational systems supporting staff and students. The ideal candidate should possess a strong background in IT project management, vendor relationships, and service request management, with a minimum of 7 years of relevant experience
Job Summary
The role involves managing an operational Identity and Access Management (IAM) system supporting staff and students in a production environment.
Candidates must oversee vendor relationships to ensure adherence to service level agreements and system availability objectives.
Responsibilities include coordinating service request processing, managing helpdesk tickets, and executing system enhancements while maintaining stability.
Matching Summary
Match Score: 85
FPT Asia Pacific Pte. Ltd. is seeking an experienced Project Manager with a focus on Identity and Access Management (IAM) to oversee operational systems supporting staff and students. The ideal candidate should possess a strong background in IT project management, vendor relationships, and service request management, with a minimum of 7 years of relevant experience.
Skills & Requirements
Must-have
7 years IT project management experience
Vendor management and SLA monitoring
Service request and helpdesk ticket coordination
System enhancement and upgrade planning
Operational documentation and compliance
Nice-to-have
PMP or equivalent certification
IAM systems operations knowledge
Experience with large-scale systems over 100k users
Key Requirements
Minimum 7 years IT project management experience
Strong vendor relationship and contract management skills
Proficiency in project management and service management tools