Adjuster (call Center)

Banco Popular

San Juan, PR, US
On-site
Telephone collections experience
Customer service skills
Ability to work under pressure
This position requires working on site in Cupey, PR with flexibility to work weekends, extended hours, and holidays if necessary

Job Summary

  • This position requires working on site in Cupey, PR with flexibility to work weekends, extended hours, and holidays if necessary.
  • Popular is Puerto Rico’s leading financial institution dedicated to offering essential financial services and solutions to customers and communities.
  • Employees are considered essential workers, playing a critical role during emergency situations and natural disasters.

Matching Summary

This position requires working on site in Cupey, PR with flexibility to work weekends, extended hours, and holidays if necessary.

Skills & Requirements

Must-have

  • Telephone collections experience
  • Customer service skills
  • Ability to work under pressure
  • Bilingual communication Spanish and English
  • Payment processing and posting
  • Knowledge of collection regulations

Nice-to-have

  • Interpersonal skills and teamwork
  • Ability to manage difficult client situations
  • Multitasking and prioritization
  • Flexibility to work weekends and holidays
  • Passion for People
  • Succeed Together
  • Build the Future

Key Requirements

  • 24 university credits or equivalent education and experience
  • At least one year of collections or customer service experience
  • Authorized to work for any employer in the United States
  • No visa sponsorship available

Work Rights

Authorized to work in the United States

Tailored Resume

Cover Letter