Quality And Training Officer

HelloFresh

Manila, Philippines
On-site
Quality assurance frameworks
Lean principles and six sigma
Change management frameworks
HelloFresh is seeking a Quality and Training Officer to join their HR Shared Service Center in Manila. This role focuses on implementing quality assurance frameworks, change management, and process automation to enhance operational efficiency

Job Summary

  • Lead change management, continuous improvement, and process automation within the HR Shared Service Center to drive business success and enhance customer satisfaction.
  • Establish quality assurance frameworks, champion lean principles, and identify areas for improvement through data analysis to optimize HR processes.
  • Develop and implement change management and training strategies, and collaborate on process automation solutions like RPA and chatbots.

Matching Summary

Match Score: 85

HelloFresh is seeking a Quality and Training Officer to join their HR Shared Service Center in Manila. This role focuses on implementing quality assurance frameworks, change management, and process automation to enhance operational efficiency.

Skills & Requirements

Must-have

  • quality assurance frameworks
  • lean principles and Six Sigma
  • change management frameworks
  • process automation integration
  • stakeholder engagement

Nice-to-have

  • dynamic team
  • supportive environment
  • adaptability and innovation

Key Requirements

  • 3+ years experience in HR Shared Services Center
  • Experience in Change and/or Project management
  • Six Sigma Yellow/Green belt certification preferred
  • Proficiency in lean methodologies
  • Experience implementing automation solutions
  • Strong understanding of HR processes and systems
  • Excellent project management skills
  • Outstanding communication and presentation abilities
  • Analytical mindset with problem-solving capabilities
  • Ability to thrive in a fast-paced environment
  • Individual contributor with strong interpersonal skills

Work Rights

Not specified

Tailored Resume

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