Intermediate It Onsite Support

University of Arkansas for Medical Sciences

Little Rock, AR, US
Commensurate with education + experience; not spec...
Not specified (assumed to be onsite given the nature of the role).
Troubleshooting security system components
Installing electronic control systems
Responding to system failures
The University of Arkansas for Medical Sciences is seeking an Intermediate IT Onsite Support professional to provide troubleshooting and installation services for security systems and network cabling components. The ideal candidate should have relevant educational qualifications and hands-on experience in low voltage systems and cabling, along with a strong customer service orientation

Job Summary

  • The position involves providing accurate and timely troubleshooting of security system and network cabling components under direct supervision.
  • Employees participate in a group on-call rotation where each member takes call for one week at a time, 24 hours a day, 7 days a week, 365 days a year.
  • UAMS offers benefits including medical, dental, vision plans, up to 10% matched retirement contribution, and education discounts for staff.

Matching Summary

Match Score: 75

The University of Arkansas for Medical Sciences is seeking an Intermediate IT Onsite Support professional to provide troubleshooting and installation services for security systems and network cabling components. The ideal candidate should have relevant educational qualifications and hands-on experience in low voltage systems and cabling, along with a strong customer service orientation.

Salary

Commensurate with education and experience; Not specified; Benefits: Medical, Dental, Vision, Retirement match, Education discount

Skills & Requirements

Must-have

  • troubleshooting security system components
  • installing electronic control systems
  • responding to system failures
  • cabling and low voltage system work
  • carpentry or building maintenance skills

Nice-to-have

  • customer service experience preferred
  • collaborative teamwork environment
  • diversity and inclusion focus

Key Requirements

  • Associate Degree in Computer Science plus 1 year experience OR High School Diploma with 3 years experience
  • Valid Driver's License required
  • Arkansas Alarm License Level 1 preferred
  • Proof of legal authority to work in the United States required

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter