Technical Customer Support Coordinator I

RELX (LexisNexis)

Manila, Philippines
Bpo experience
Excellent communication skills
Technical curiosity
This role is focused on providing empathetic technical support to institutional clients

Job Summary

  • This role is focused on providing empathetic technical support to institutional clients.
  • You will manage inbound support tickets while ensuring issues are comprehensively understood.
  • The position offers opportunities for growth in diagnostic expertise across various products.

Matching Summary

This role is focused on providing empathetic technical support to institutional clients.

Skills & Requirements

Must-have

  • BPO experience
  • Excellent communication skills
  • Technical curiosity

Nice-to-have

  • Experience in SAS, Salesforce, Jira
  • Strong critical thinking skills
  • Intercultural experience

Key Requirements

  • Bachelor’s degree or equivalent
  • 1-2 years BPO experience
  • Strong written and verbal English communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter