Patient Liaison Officer

BMI Healthcare (Circle)

Reading, United Kingdom
Up to £28,000.00 fte py; benefits: 25 days holiday...
Customer service skills
Telephone communication
Written communication
You convert appropriate self-pay enquiries and consultations to self-pay procedures within Circle Health Group against pre-agreed targets

Job Summary

  • You convert appropriate self-pay enquiries and consultations to self-pay procedures within Circle Health Group against pre-agreed targets.
  • Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including private pension and healthcare schemes.
  • Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues.

Matching Summary

You convert appropriate self-pay enquiries and consultations to self-pay procedures within Circle Health Group against pre-agreed targets.

Salary

Up to £28,000.00 FTE per year; Benefits: 25 days holiday + bank holidays, Private Pension Scheme, Private Healthcare Scheme, Friends & Family Hospital Discounts, Family Friendly policies, Non-contributory life insurance, Staff engagement hub, Industry leading training and development opportunities; Not specified

Skills & Requirements

Must-have

  • Customer service skills
  • Telephone communication
  • Written communication
  • Face-to-face communication
  • Service performance standards
  • Influencing skills
  • Sales skills

Nice-to-have

  • Compassionate
  • Collaborative
  • Brave
  • Agile
  • Tenacious
  • Creative

Key Requirements

  • Proficient in MS Outlook, Excel and Word
  • Excellent English language command
  • Excellent telephone manner
  • Excellent interpersonal skills

Work Rights

Not specified

Tailored Resume

Cover Letter