Senior Technical Account Manager (germany)

Mattermost

Germany, Germany
On-site
Linux system administration
Networking
Containers (docker/kubernetes)
Mattermost is seeking a Senior Technical Account Manager in Germany, responsible for the successful deployment and integration of their collaborative workflow platform for enterprise and defense clients. The ideal candidate will possess a strong technical background in cybersecurity and DevSecOps, combined with excellent customer engagement skills

Job Summary

  • Lead technical onboarding, configuration, and production deployment for strategic enterprise and public sector customers.
  • Design, validate, and implement secure, scalable architectures for Mattermost across cloud, hybrid, and air-gapped environments.
  • Ensure compliance alignment with relevant European and German frameworks such as BSI IT-Grundschutz, ISO 27001, NIS2, and NATO security standards.

Matching Summary

Match Score: 85

Mattermost is seeking a Senior Technical Account Manager in Germany, responsible for the successful deployment and integration of their collaborative workflow platform for enterprise and defense clients. The ideal candidate will possess a strong technical background in cybersecurity and DevSecOps, combined with excellent customer engagement skills.

Skills & Requirements

Must-have

  • Linux system administration
  • networking
  • containers (Docker/Kubernetes)
  • cloud infrastructure
  • cybersecurity principles
  • DevSecOps tools and workflows
  • enterprise or government clients

Nice-to-have

  • defense, public sector, or regulated industries in Europe
  • air-gapped or classified environments
  • secure collaboration platforms
  • mobile device management
  • startup or high-growth SaaS environment

Key Requirements

  • 5+ years of experience in Technical Account Management, Solutions Engineering, DevOps Engineering, or similar technical customer-facing roles
  • Hands-on scripting or development experience (Python, Go, Bash, Node.js, or similar)
  • Excellent written and verbal communication skills in English
  • Applicants must meet eligibility requirements for access to export-controlled information
  • Eligible for German security clearance or equivalent NATO clearance
  • Must be legally authorized to work in Germany

Work Rights

Eligible for German security clearance or equivalent NATO clearance

Tailored Resume

Cover Letter