Customer Service Supervisor

LKQ Europe

Medway, GB
Competitive salary; not specified; enhanced annual...
On-site
Customer service excellence
Team leadership and coaching
Process improvement
Lead a dynamic team committed to delivering first-class support, playing a vital role in coaching staff, improving processes, and ensuring outstanding customer service

Job Summary

  • Lead a dynamic team committed to delivering first-class support, playing a vital role in coaching staff, improving processes, and ensuring outstanding customer service.
  • Key responsibilities include managing retail operations, leading and developing a multi-skilled team, ensuring safety and compliance, and fostering a customer-first culture.
  • LKQ Europe offers a competitive salary, enhanced annual leave, exciting career growth opportunities, life assurance, and comprehensive healthcare perks.

Matching Summary

Lead a dynamic team committed to delivering first-class support, playing a vital role in coaching staff, improving processes, and ensuring outstanding customer service.

Salary

Competitive Salary; Not specified; Enhanced Annual Leave, Life Assurance, EAP, Gym Discounts, Healthcare Perks, Cycle to Work Scheme, Retail & Staff Discounts

Skills & Requirements

Must-have

  • Customer service excellence
  • Team leadership and coaching
  • Process improvement
  • Health and safety compliance
  • Operational efficiency

Nice-to-have

  • Strategic thinking
  • Customer relationship development
  • High energy and drive
  • Passion for people and performance

Key Requirements

  • Line management responsibility
  • Experience in retail operations
  • Adherence to returns, credits, and warranty processes
  • Completion of relevant E-learning modules

Work Rights

Not specified

Tailored Resume

Cover Letter