Base: $75,092 - $86,355; bonus/equity: not specifi...
Student accounts operations
Customer service management
Financial compliance
The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including cashiering, collections, and customer service teams
Job Summary
The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including cashiering, collections, and customer service teams.
Responsibilities include developing strategies to improve efficiency and customer service while ensuring compliance with federal, state, and university regulations, and testing/implementing new systems.
The University of Arkansas offers a vibrant work environment with a comprehensive benefits package including health insurance, tuition waivers, and retirement programs.
Matching Summary
The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including cashiering, collections, and customer service teams.
Salary
Base: $75,092 - $86,355; Bonus/Equity: Not specified; Benefits: University contributions to insurance, tuition waivers, holidays, leave accrual, retirement programs
Skills & Requirements
Must-have
Student Accounts Operations
Customer Service Management
Financial Compliance
Policy and Procedure Implementation
Nice-to-have
Strategic Planning and Resource Allocation
Harmonious Working Relationships
Transformational Opportunities
Key Requirements
Bachelor's degree in accounting, finance, business administration, or related field
Minimum two years customer service experience
Minimum two years supervisory experience
Minimum two years experience in higher education or financial setting