Técnico/a De Soporte A Clientes – Contrato Temporal

Endalia SL

Zaragoza, Spain
Hybrid
Customer support and client attention
Resolving customer incidents efficiently
Client training on software tool
Endalia SL is seeking a Técnico/a de Soporte a Clientes for a temporary contract in Zaragoza, Spain. The position involves providing customer support, resolving issues, and training clients on their HR management platform, with flexible working options and a strong focus on employee development

Job Summary

  • Endalia develops a comprehensive SaaS platform for Human Capital Management and Payroll, aiming to be a leader in Spanish-speaking countries.
  • The role involves providing quality support, resolving incidents, training clients, and contributing to continuous improvement through documentation and analysis.
  • The company offers remote work options, flexible hours, generous vacation days, continuous training, and flexible compensation with social benefits.

Matching Summary

Match Score: 85

Endalia SL is seeking a Técnico/a de Soporte a Clientes for a temporary contract in Zaragoza, Spain. The position involves providing customer support, resolving issues, and training clients on their HR management platform, with flexible working options and a strong focus on employee development.

Skills & Requirements

Must-have

  • Customer support and client attention
  • Resolving customer incidents efficiently
  • Client training on software tool
  • Analyzing and replicating reported errors
  • Ensuring compliance with deadlines

Nice-to-have

  • Collaboration and teamwork skills
  • Customer orientation and communication skills
  • Familiarity with HR software or ERP

Key Requirements

  • Experience in customer support
  • Experience in client training
  • Experience with HR software or ERP systems

Work Rights

Not specified

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