The job posting is for a Customer Service Supervisor at SMARTE CARTE SINGAPORE PTE. LTD., located at Changi Airport. The role involves supervising a team, ensuring excellent customer service, and managing operational activities within the airport terminals
Job Summary
Core Responsibilities: Supervision & Leadership Supervise and lead a team of CSOs in daily counter service and backroom operations
Assign duties and deploy the team to ensure adequate coverage across all counters in the terminals
Ensure CSOs comply with SOPs while performing orders/transactions and consistently deliver excellent customer service
Matching Summary
Match Score: 85
The job posting is for a Customer Service Supervisor at SMARTE CARTE SINGAPORE PTE. LTD., located at Changi Airport. The role involves supervising a team, ensuring excellent customer service, and managing operational activities within the airport terminals.