Hourly rate: $19; bonus/equity: not specified; ben...
Fully remote
High school diploma or ged required
1+ years call center experience preferred
Advanced proficiency with excel and database applications
Ascensus is the largest independent retirement and Government Savings services provider in the US, helping millions of Americans save for the future
Job Summary
Ascensus is the largest independent retirement and Government Savings services provider in the US, helping millions of Americans save for the future.
The Call Center Representative position involves servicing Flexible Spending Accounts, 529 Educational Savings accounts, and Qualified Plan Retirement accounts through phone, email, or chat.
This fully remote role requires candidates to complete a video interview assessment within 7 days of receiving the link as part of the hiring process.
Matching Summary
Ascensus is the largest independent retirement and Government Savings services provider in the US, helping millions of Americans save for the future.
Salary
Hourly rate: $19; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
High school diploma or GED required
1+ years call center experience preferred
Advanced proficiency with Excel and database applications
Ability to handle stressful situations regarding urgent customer needs
Excellent listening, verbal and written skills
Nice-to-have
Claims processing or benefit card systems experience
Team-oriented and flexible work style
Self-motivated with detail-oriented approach
Proactive engagement with participants
Willingness to learn business core values
Key Requirements
High school diploma or GED
1+ years of call center or customer service experience
Video interview assessment completion within 7 days
Computer proficiency with camera and microphone enabled