Customer Service Representative

Shelter Island Veterinary Hospital

San Diego, CA, United States
Base: $20.00 - $21.00ph doe; tips: yes; benefits: ...
On-site
Handling phones and customers
Welcoming pet parents and vips
Managing check-ins and check-outs
We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • You will be responsible for welcoming pet parents, answering phones, managing check-ins and check-outs, handling payments, and responding to complaints.
  • The role requires availability on evenings, weekends, and holidays, and involves physical activity such as standing, walking, and lifting up to 40 lbs.

Matching Summary

We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.

Salary

Base: $20.00 - $21.00/hour DOE; Tips: Yes; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • welcoming pet parents and VIPs
  • managing check-ins and check-outs
  • handling cash and cards
  • responding to complaints with patience

Nice-to-have

  • fluent in human and hound
  • people-person and pet-person
  • cool under pressure
  • solving problems quickly

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required

Work Rights

Not specified

Tailored Resume

Cover Letter