Customer Marketing Manager

LangChain

San Francisco, CA, United States
Base: $160,000 - $180,000; equity: included; benef...
On-site
4-6 years customer marketing experience
End-to-end customer story pipeline ownership
Strong technical writing for engineering audiences
The role involves owning the full customer storytelling motion end-to-end to shape the narrative around agent engineering

Job Summary

  • The role involves owning the full customer storytelling motion end-to-end to shape the narrative around agent engineering.
  • Candidates must be strong writers capable of translating complex technical conversations into compelling stories for both engineers and executives.
  • This is a builder role where the team member will define the customer marketing function at a fast-growing Series B company.

Matching Summary

The role involves owning the full customer storytelling motion end-to-end to shape the narrative around agent engineering.

Salary

Base: $160,000 - $180,000; Equity: Included; Benefits: Medical, dental, vision, flexible vacation, 401(k), meals

Skills & Requirements

Must-have

  • 4-6 years customer marketing experience
  • End-to-end customer story pipeline ownership
  • Strong technical writing for engineering audiences
  • Building reference and advocacy programs from scratch
  • Comfort with AI/ML agent architectures

Nice-to-have

  • Experience marketing developer tools or AI infrastructure
  • Multi-format production skills including video and podcasts
  • Familiarity with LLM/agent developer ecosystem
  • Experience with startup and enterprise segments
  • Bias toward volume and momentum in content creation

Key Requirements

  • 4-6+ years in customer marketing or product marketing
  • Proven track record of building reference programs
  • Ability to work with technical customers and AI teams

Work Rights

Not specified

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