Customer Service Representative - Patient Registration

R1 RCM Inc.

Milwaukee, WI, United States
Base: $16.00 - $22.95 ph; bonus/equity: not specif...
Answering phones and working on computers
Collecting patient and insurance information
Listening with compassion and addressing concerns
As our Customer Service Representative, you’ll work to help our patients check into the hospital

Job Summary

  • As our Customer Service Representative, you’ll work to help our patients check into the hospital.
  • You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
  • This is just the first step of your healthcare career at R1 RCM Inc.

Matching Summary

As our Customer Service Representative, you’ll work to help our patients check into the hospital.

Salary

Base: $16.00 - $22.95 per hour; Bonus/Equity: Not specified; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • Answering phones and working on computers
  • Collecting patient and insurance information
  • Listening with compassion and addressing concerns
  • Working across multiple screens
  • Fast-paced work environment
  • Comfortable seeing illness and injuries

Nice-to-have

  • Quick study with technology
  • Confident multi-tasker
  • Build rapport in real time
  • Expect the unexpected

Key Requirements

  • High School Diploma or GED
  • Excellent customer service experience
  • Up to date on all vaccinations
  • Pass a drug test
  • Pass a background check

Work Rights

Not specified

Tailored Resume

Cover Letter