Sr. Manager - Client Accounts

Williams Lea by RRD

West Palm Beach, FL, United States
Base: $93,288.00pyear; bonus/equity: not specified...
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Client relationship management
Operational excellence
Continuous improvement initiatives
** Williams Lea by RRD is seeking a Sr. Manager - Client Accounts in West Palm Beach, FL, to lead operations and enhance client service delivery. The role emphasizes people leadership, operational excellence, and financial management within a supportive, client-focused environment. **

Job Summary

  • The Sr. Manager - Client Accounts is an operations leader who will communicate a vision for how Williams Lea best serves our clients across national or multiple service offerings, and who empowers and enables their team to bring that vision to life.
  • The role focuses on executing service delivery, delivering operational excellence, implementing optimized cost to serve models, applying continuous improvement initiatives, and team growth and development.
  • RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

Matching Summary

Match Score: 75

** Williams Lea by RRD is seeking a Sr. Manager - Client Accounts in West Palm Beach, FL, to lead operations and enhance client service delivery. The role emphasizes people leadership, operational excellence, and financial management within a supportive, client-focused environment. **

Salary

Base: $93,288.00/year; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, PTO, 401(k) with match, life insurance, etc.

Skills & Requirements

Must-have

  • Client relationship management
  • Operational excellence
  • Continuous improvement initiatives
  • Team growth and development
  • Service delivery execution
  • Financial and contractual management

Nice-to-have

  • Service-minded approach
  • Positive can-do attitude
  • Cross-training and teamwork
  • Adaptable to fast-paced environment

Key Requirements

  • Bachelor's degree or equivalent experience
  • Over 6 years' experience as a leader/manager
  • Minimum 4 years financial management experience
  • Minimum 4 years people management experience
  • Intermediate to expert Microsoft Office skillset

Work Rights

Not specified

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