Front Office Ambassador

Accor / ibis Styles Sepang KLIA

Sepang, Malaysia
On-site
Front of house guest facing experience
Opera cloud booking system proficiency
Ability to handle luggage and physical tasks
The Front Office Ambassador position at Accor's ibis Styles Sepang KLIA in Malaysia involves welcoming guests and ensuring an exceptional experience in a busy hotel environment. The role requires strong communication skills, previous hospitality experience, and the ability to handle guest inquiries and issues effectively

Job Summary

  • The Front Office Ambassador serves as the first point of contact, welcoming guests with a smile and ensuring a memorable stay.
  • Employees are expected to maintain a clean reception area, manage emails and phone inquiries promptly, and coordinate effectively with other teams.
  • The role requires physical fitness for carrying luggage and flexibility to work evenings, weekends, and holidays in a supportive team environment.

Matching Summary

Match Score: 85

The Front Office Ambassador position at Accor's ibis Styles Sepang KLIA in Malaysia involves welcoming guests and ensuring an exceptional experience in a busy hotel environment. The role requires strong communication skills, previous hospitality experience, and the ability to handle guest inquiries and issues effectively.

Skills & Requirements

Must-have

  • Front of House guest facing experience
  • Opera Cloud booking system proficiency
  • Ability to handle luggage and physical tasks

Nice-to-have

  • Previous similar level establishment experience
  • Strong teamwork and communication skills
  • Adaptable to rota changes and urgent issues

Key Requirements

  • Previous Front of House experience essential
  • Opera Cloud experience required
  • Good health and general fitness required

Work Rights

Not specified

Tailored Resume

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