Junior Engineer/ Engineer- Service

KONE Bulgaria

Bangalore, , India
Customer satisfaction management
Equipment safety and performance
Service contract delivery
The role is accountable for customer satisfaction through quality service and precise communication while ensuring equipment safety and performance

Job Summary

  • The role is accountable for customer satisfaction through quality service and precise communication while ensuring equipment safety and performance.
  • The position involves managing service operations including delivery according to contracts, technician safety, cost control, and handling service repairs sales.
  • KONE promotes an innovative and collaborative culture valuing individual contributions, employee engagement, sustainability, and ethical business practices.

Matching Summary

The role is accountable for customer satisfaction through quality service and precise communication while ensuring equipment safety and performance.

Skills & Requirements

Must-have

  • customer satisfaction management
  • equipment safety and performance
  • service contract delivery
  • technician performance management
  • callout and service repair sales
  • maintenance scheduling and routing

Nice-to-have

  • employee engagement focus
  • sustainability culture
  • innovative and collaborative work environment

Key Requirements

  • technician hiring and selection process
  • technician timesheet validation
  • management of technician workload and tools

Work Rights

Not specified

Tailored Resume

Cover Letter