Customer Service Representative, Residential Dining

Penn State

Base: $31,600.00 - $45,800.00; bonus/equity: not s...
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Knowledge of university policies and procedures
Ability to troubleshoot customer issues
Experience with point-of-sale systems
** Penn State is seeking a Customer Service Representative for Residential Dining to provide internal and external support for university functions and services. The role requires knowledge of university policies and procedures to effectively assist customers, troubleshoot issues, and facilitate various administrative tasks. **

Job Summary

  • Customer Service Representatives provide internal and external support for University functions including housing, dining, and athletics.
  • The role involves troubleshooting issues, processing orders, and facilitating various customer experiences in person or electronically.
  • Employees enjoy a competitive benefits package including comprehensive medical coverage and a generous 75% tuition discount.

Matching Summary

Match Score: 75

** Penn State is seeking a Customer Service Representative for Residential Dining to provide internal and external support for university functions and services. The role requires knowledge of university policies and procedures to effectively assist customers, troubleshoot issues, and facilitate various administrative tasks. **

Salary

Base: $31,600.00 - $45,800.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, retirement plans, paid time off, 75% tuition discount

Skills & Requirements

Must-have

  • Knowledge of university policies and procedures
  • Ability to troubleshoot customer issues
  • Experience with point-of-sale systems

Nice-to-have

  • Strong interpersonal communication skills
  • Ability to promote programs and services
  • Experience supervising part-time staff

Key Requirements

  • GED or High School Diploma required
  • Must be authorized to work in the U.S.
  • Successful completion of background checks required

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter