Core Agent

Four Seasons Hotels Ltd

Naples, Florida, United States
Lucrative salary!; market-leading benefits pyckage...
**
Deliver exceptional rooms experience
Field incoming calls
Sell the resort
** Four Seasons Hotels Ltd is seeking a Core Agent for their Naples, Florida location. The role involves providing exceptional customer service in the Reservations department, with a focus on answering calls, capturing sales, and coordinating guest arrivals. **

Job Summary

  • The CORE Agent is a key player within our Reservations department assisting to field all incoming calls to the appropriate department within the hotel as well as selling the resort and providing information to prospective guests, capture sales from the incoming calls and coordinate details of each reservation.
  • Four Seasons believes in offering the best to the best when it comes to employee benefits, including medical, dental, vision, and 401K with employer matching.
  • Four Seasons is an Equal Opportunity, Affirmative Action employer, encouraging minorities, women, veterans, and individuals with disabilities to apply.

Matching Summary

Match Score: 75

** Four Seasons Hotels Ltd is seeking a Core Agent for their Naples, Florida location. The role involves providing exceptional customer service in the Reservations department, with a focus on answering calls, capturing sales, and coordinating guest arrivals. **

Salary

Lucrative salary!; Market-leading benefits package; Time off plans starting on the day of hire!

Skills & Requirements

Must-have

  • Deliver exceptional Rooms experience
  • Field incoming calls
  • Sell the resort
  • Provide information to prospective guests
  • Capture sales from incoming calls
  • Coordinate reservation details
  • Monitor systems and communication channels

Nice-to-have

  • Genuine heart
  • Create lasting impressions
  • Connect with people and the world
  • Inclusive work environment
  • Wellbeing and mental health initiatives

Key Requirements

  • Knowledge of Opera preferred
  • One to two years' experience in hotels or customer service
  • Strong communication skills
  • US work authorization required

Work Rights

US work authorization required

Sponsorship: available

Tailored Resume

Cover Letter