Técnico De Provedoria Do Cliente (m/f)

Santander

Carcavelos, Portugal
Hybrid
Complaint management
Data reliability
Proactive risk management
The role involves managing customer complaints and incidents from receipt to resolution

Job Summary

  • The role involves managing customer complaints and incidents from receipt to resolution.
  • You will interact with various departments to address root causes of issues.
  • The position requires producing dashboards and quarterly summaries for corporate reporting.

Matching Summary

The role involves managing customer complaints and incidents from receipt to resolution.

Skills & Requirements

Must-have

  • Complaint management
  • Data reliability
  • Proactive risk management

Nice-to-have

  • Analytical skills
  • Effective communication
  • Adaptability to different levels

Key Requirements

  • Degree preferred
  • User-level IT skills

Work Rights

Not specified

Tailored Resume

Cover Letter