Early Customer Assistance Sydney

Bonneville Bank

Sydney, AU
On-site
Outbound and inbound calls
Customer payment solutions
Negotiation skills
You’ll be joining the Early Customer Assistance team – a hard working bunch who assist our customers in the management of their financial commitments by working towards a mutually agreeable payment solution

Job Summary

  • You’ll be joining the Early Customer Assistance team – a hard working bunch who assist our customers in the management of their financial commitments by working towards a mutually agreeable payment solution.
  • In your role as an Early Customer Assistance Specialist you will make outbound calls and receive inbound calls from CommBank customers in arrears of payments in Credit Cards, Home Loans, Personal Loans, and Overdrawn Personal Accounts, to recover outstanding payments.
  • We offer you the chance to make real changes in the lives of our customers, to help them keep their homes and securing a better future for Australian families.

Matching Summary

You’ll be joining the Early Customer Assistance team – a hard working bunch who assist our customers in the management of their financial commitments by working towards a mutually agreeable payment solution.

Skills & Requirements

Must-have

  • Outbound and inbound calls
  • Customer payment solutions
  • Negotiation skills
  • Empathetic and resilient

Nice-to-have

  • Fast-paced environment
  • High-energy environment
  • Drive to exceed expectations

Key Requirements

  • 4 weeks full time mandatory training
  • Available for training from 25 May

Work Rights

Not specified

Tailored Resume

Cover Letter