Help Desk Tech

Neighborly

Waco, TX, US
Hybrid
Customer service experience
Knowledge of windows environments
Strong computer literacy skills
As a Help Desk Agent, you will provide first level support for franchise technology

Job Summary

  • As a Help Desk Agent, you will provide first level support for franchise technology.
  • You will respond to support requests via phone, email, or chat.
  • Neighborly offers a hybrid work schedule and competitive pay.

Matching Summary

As a Help Desk Agent, you will provide first level support for franchise technology.

Skills & Requirements

Must-have

  • Customer service experience
  • Knowledge of Windows environments
  • Strong computer literacy skills

Nice-to-have

  • General knowledge of Intuit QuickBooks Online
  • Experience with ticketing systems
  • Detail-oriented and adaptable

Key Requirements

  • Associates Degree preferred
  • Experience with Point-of-Sale systems
  • Ability to work under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter