Visitor Services Host - Retail, Admissions And Zoo Town

Zoological Society of London

London, United Kingdom
Not specified; benefits: up to 12% pension; holida...
Remote
Customer service excellence in fast-paced environments
Cash handling procedures accuracy
Flexible rota including weekends and bank holidays
This role offers a unique opportunity to directly support wildlife conservation while delivering outstanding customer service across multiple zoo locations

Job Summary

  • This role offers a unique opportunity to directly support wildlife conservation while delivering outstanding customer service across multiple zoo locations.
  • Employees will gain hands-on experience working in admissions, retail, and Zoo Town, with shifts varying from 6 to 7.5 hours on a rotating basis.
  • The organization provides a generous benefits package including up to 12% pension contributions, 25 days annual leave, and complimentary zoo tickets.

Matching Summary

This role offers a unique opportunity to directly support wildlife conservation while delivering outstanding customer service across multiple zoo locations.

Salary

Not specified; Benefits: Up to 12% pension; Holidays: 25 days plus bank holidays

Skills & Requirements

Must-have

  • Customer service excellence in fast-paced environments
  • Cash handling procedures accuracy
  • Flexible rota including weekends and bank holidays
  • Outdoor work in all weather conditions
  • Availability for Friday evenings June and July

Nice-to-have

  • Enthusiastic and energetic approach to work
  • Genuine interest in animal conservation
  • Effective communication with visitors and colleagues
  • Experience across diverse visitor-facing areas

Key Requirements

  • Right to work in the UK required
  • Visa sponsorship not available
  • Standard pre-employment checks required

Work Rights

Must have right to work in the UK

Tailored Resume

Cover Letter