Customer Service Representative (gn)

Kaiser kraft

Machelen, Belgium
Hybrid
Ms office proficiency
Crm applications proficiency
Ordering systems proficiency
Correct registration and follow-up of complaints within the specified deadlines

Job Summary

  • Correct registration and follow-up of complaints within the specified deadlines.
  • Oversee strategic optimization of the eCommerce platform and measure success via KPIs and ROI.
  • Competitive salary and benefits package with flexible working hours and a hybrid model.

Matching Summary

Correct registration and follow-up of complaints within the specified deadlines.

Skills & Requirements

Must-have

  • MS Office proficiency
  • CRM applications proficiency
  • ordering systems proficiency
  • solution-oriented thinking
  • Dutch and French communication

Nice-to-have

  • empathy
  • English oral and written skills
  • sustainability promotion
  • social engagement promotion

Key Requirements

  • Good proficiency in MS Office
  • Good proficiency in CRM applications
  • Good proficiency in ordering systems
  • Excellent oral and written communication skills in Dutch and French
  • Reasonable knowledge of English

Work Rights

Not specified

Tailored Resume

Cover Letter