Temporary - Senior It Operations Engineer

Audax Management Company LLC

New York, NY, United States
Base: $65 - $75ph; bonus/equity: not specified; be...
On-site
Windows 11, macos, ios support
Itsm/ticketing systems
Hardware and software installation
The Temporary Senior IT Operations Engineer assists in ensuring that all end-user devices, operating systems, end-user applications, and utilities are available to successfully maintain production schedules and service levels

Job Summary

  • The Temporary Senior IT Operations Engineer assists in ensuring that all end-user devices, operating systems, end-user applications, and utilities are available to successfully maintain production schedules and service levels.
  • Responsibilities include providing first, second, and third-line customer-facing support, acting as a senior point of escalation for incidents, and supporting the deployment and maintenance of client technology assets.
  • The role requires advanced knowledge in various operating systems, hardware platforms, networking, and technical disciplines, serving as an escalation point for complex issues.

Matching Summary

The Temporary Senior IT Operations Engineer assists in ensuring that all end-user devices, operating systems, end-user applications, and utilities are available to successfully maintain production schedules and service levels.

Salary

Base: $65 - $75/hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Windows 11, macOS, iOS support
  • ITSM/Ticketing Systems
  • Hardware and Software installation
  • Remote Endpoint Management
  • Zoom Meetings & Microsoft Teams
  • MS Office 365 Administration
  • Active Directory and Entra configuration

Nice-to-have

  • Provide white-glove executive service
  • Contribute to IT knowledgebase
  • Personal and professional growth

Key Requirements

  • 7+ years of experience in IT customer service
  • Bachelor’s Degree in information systems
  • Availability for on-call support
  • Some domestic travel required

Work Rights

Not specified

Tailored Resume

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