Patient Service Representative (psr) - Full-time (glenview)

Advocate Health

Glenview, IL, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Hybrid (in-office with occasional travel to partner clinics)
Emr system registration
Answering multiple phone lines
Patient scheduling
Advocate Health is seeking a full-time Patient Service Representative (PSR) in Glenview, IL, to provide high-quality service to patients, including scheduling appointments and managing patient inquiries. Ideal candidates should possess customer service experience and strong communication skills, with familiarity in EMR systems preferred

Job Summary

  • Provides efficient, high-quality service to patients for appointments, information, bills, referrals, and other matters.
  • Responsible for accurate patient registration, appointment scheduling, answering phones, and resolving patient questions.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, benefits, retirement offerings, and career development programs.

Matching Summary

Match Score: 85

Advocate Health is seeking a full-time Patient Service Representative (PSR) in Glenview, IL, to provide high-quality service to patients, including scheduling appointments and managing patient inquiries. Ideal candidates should possess customer service experience and strong communication skills, with familiarity in EMR systems preferred.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • EMR system registration
  • Answering multiple phone lines
  • Patient scheduling
  • Handling patient inquiries
  • Insurance verification
  • High volume environment

Nice-to-have

  • Customer service experience
  • Problem-solving skills
  • Team collaboration

Key Requirements

  • High school diploma or equivalent
  • 1-2 years customer service experience
  • Experience handling difficult callers/customers/patients
  • CRT/PC experience in customer service setting

Work Rights

Not specified

Tailored Resume

Cover Letter