Customer Solutions Specialist I

Confluent Medical Technologies

Alajuela, Costa Rica
Customer account management
Order processing and acknowledgements
Customer complaint resolution
Confluent Medical Technologies is a rapidly growing medical device company dedicated to taking projects from prototype to high volume production

Job Summary

  • Confluent Medical Technologies is a rapidly growing medical device company dedicated to taking projects from prototype to high volume production.
  • The Customer Solutions Specialist I will manage customer accounts, assess needs, prepare quotations, process orders, and ensure timely delivery.
  • Responsibilities include assisting with customer complaints, rescheduling orders, and maintaining customer records in compliance with company policies and regulations.

Matching Summary

Confluent Medical Technologies is a rapidly growing medical device company dedicated to taking projects from prototype to high volume production.

Skills & Requirements

Must-have

  • Customer account management
  • Order processing and acknowledgements
  • Customer complaint resolution
  • International customer contact
  • Nitinol components and tubing
  • Balloon expandable stents and catheters

Nice-to-have

  • Collaborative client partnerships
  • Innovative material science
  • High precision polymer tubing
  • Passion for product creation

Key Requirements

  • Bachelor's degree in Business Administration, Sales, Human Resources, or related field
  • English proficiency of at least 90% (B2+ level)
  • Minimum 2 years of customer service experience
  • Strong computer skills (email, databases, Excel, Word)

Work Rights

Not specified

Tailored Resume

Cover Letter