Customer Service Executive (Frontline Retail Services)
ROFFE INTERNATIONAL HOLDINGS PTE. LTD.
Singapore, Singapore
5.5-day work week, including one weekend day (saturday or sunday).
Handle customer enquiries via phone email whatsapp
Manage showroom inventory and merchandising
Maintain accurate customer records in crm system
BUZUD, a healthcare and medical technology company in Singapore, is seeking Customer Service Executives to join its frontline showroom team. The role involves managing customer inquiries, providing product support, and assisting with retail operations, requiring a customer-oriented and detail-oriented individual
Job Summary
BUZUD is a leading healthcare company specializing in home-based medical equipment and Continuous Glucose Monitoring Systems.
The role involves managing customer enquiries, providing product guidance on medical devices, and supporting retail showroom operations.
Candidates must be willing to work flexible hours including weekends and coordinate with hospitals and next-of-kin for rentals.
Matching Summary
Match Score: 85
BUZUD, a healthcare and medical technology company in Singapore, is seeking Customer Service Executives to join its frontline showroom team. The role involves managing customer inquiries, providing product support, and assisting with retail operations, requiring a customer-oriented and detail-oriented individual.
Skills & Requirements
Must-have
Handle customer enquiries via phone email WhatsApp
Manage showroom inventory and merchandising
Maintain accurate customer records in CRM system
Work 5.5-day week including weekend shifts
Coordinate oxygen concentrator rental deliveries
Nice-to-have
Empathetic and detail-oriented mindset
Fluency in Mandarin Malay or Tamil
Passion for helping others in healthcare
Ability to multitask under pressure
Willingness to attend company events
Key Requirements
Diploma or Degree in Business Healthcare or related field
Prior customer service experience in healthcare or retail