Customer Service Agents - Español - Cdmx

Concentrix

Mexico City, Mexico
Competitive salary; monthly performance incentives...
**
Intermediate to advanced english level
High school diploma or equivalent
Strong computer navigation skills
** Concentrix is seeking Customer Service Agents fluent in Spanish for a full-time position in Mexico City, focusing on providing excellent customer support through various communication channels. The role emphasizes a positive attitude and effective problem-solving skills, with ample opportunities for career growth and development. **

Job Summary

  • The Advisor I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • Concentrix offers a diverse, global organization with endless career opportunities, clear paths for development, and competitive salary.
  • Employees are expected to actively listen, troubleshoot, and maintain a pleasant professional tone while resolving routine problems.

Matching Summary

Match Score: 75

** Concentrix is seeking Customer Service Agents fluent in Spanish for a full-time position in Mexico City, focusing on providing excellent customer support through various communication channels. The role emphasizes a positive attitude and effective problem-solving skills, with ample opportunities for career growth and development. **

Salary

Competitive salary; Monthly performance incentives available; Inclusive perks and benefits

Skills & Requirements

Must-have

  • Intermediate to Advanced English level
  • High School diploma or equivalent
  • Strong computer navigation skills

Nice-to-have

  • 6 months minimum call center experience
  • Ability to work under constant changes
  • Passion for doing good for others

Key Requirements

  • High School diploma required
  • 6 months minimum call center experience desired
  • Intermediate-Advanced English proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter