Specialist, Partner Success

Concentrix

Kinshi, Japan
On-site
Channel partner relationship management
Sales process enablement
Customer retention and revenue growth
Concentrix is seeking a Partner Success Specialist in Kinshi, Japan, responsible for enhancing sales processes and managing relationships with channel partners. The role emphasizes customer retention, revenue growth, and supporting a sales team through strategic engagement and training

Job Summary

  • Improve customer retention and revenue growth for an established customer base while providing accurate weekly/monthly/quarterly sales forecasts.
  • Maintain overall health of channel, ensuring high satisfaction levels, with constant evaluation of channel experience and use feedback to make improvements.
  • Work with cross-functional teams and management to improve sales processes and achieve a positive customer experience.

Matching Summary

Match Score: 85

Concentrix is seeking a Partner Success Specialist in Kinshi, Japan, responsible for enhancing sales processes and managing relationships with channel partners. The role emphasizes customer retention, revenue growth, and supporting a sales team through strategic engagement and training.

Skills & Requirements

Must-have

  • Channel partner relationship management
  • Sales process enablement
  • Customer retention and revenue growth
  • Predictive data analysis for customer risk
  • Channel program promotion
  • Sales team training
  • High volume customer contact

Nice-to-have

  • Consultative reviews and health checks
  • Vendor event attendance

Key Requirements

  • English (Required)
  • Japanese (Required)

Work Rights

Not specified

Tailored Resume

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